Accounts Receivable Collections Follow-Up Workforce
A back-office workforce that chases outstanding invoices, reconciles payments, and shrinks days-sales-outstanding without adding headcount.
The manual reality
Where the margin leaks today.
Collections is the work that quietly ties up cash. Someone has to watch aging invoices, send reminders on a schedule, match incoming payments, and escalate the accounts that slip — every week, for every client. When it is manual, follow-up gets inconsistent and DSO creeps up.
- ·Aging invoices are tracked in spreadsheets and easy to miss
- ·Payment reminders go out late or inconsistently
- ·Incoming payments are reconciled by hand
- ·Escalations depend on someone remembering to look
Before & after
The same workflow, run by a workforce.
Manual today
Done by hand, every cycle
- 1Manually review the aging report each week
- 2Send payment reminders one client at a time
- 3Match incoming payments to invoices by hand
- 4Escalate overdue accounts when someone notices
With the EQ workforce
Governed. Logged. Reversible.
- EQ monitors every outstanding invoice continuously
- Sends tiered payment reminders on schedule
- Reconciles incoming payments automatically
- Escalates aging accounts to a human at the right moment
The workforce
4 workers, one duty each.
Monitor worker
Watches outstanding invoices and aging in real time
Reminder worker
Sends tiered payment reminders on a set schedule
Reconcile worker
Matches incoming payments to open invoices
Escalation worker
Routes aging accounts to a human for a decision
The math
What the manual version costs.
Hours saved
10h/wk
Published hours this workforce takes off the team each week.
Manual cost / year
$14,560
Modelled: 10h/wk × $28 loaded admin hour × 52 weeks ($280/wk).
With EQ
~$0.40/task
You only pay for governed work that gets done — no headcount, no idle hours.
Trusted by teams and talent leaders at
143K-member EQ community →FAQ
Questions, answered.
How does EQ automate accounts receivable collections?
EQ monitors outstanding invoices, sends tiered payment reminders, reconciles incoming payments, and escalates aging accounts to a human — shrinking days-sales-outstanding without adding collections headcount.
Will it send reminders without human oversight?
The reminder cadence is governed by your rules, and aging accounts are escalated to a human for the judgment calls. Routine, scheduled follow-up runs automatically; decisions stay with your team.
How much time does the AR collections workforce save?
Teams running this workforce save an estimated 10 hours per week on collections follow-up and reconciliation while tightening DSO.
Keep exploring
More workforces.
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